Terms of Service

I. General concepts

• Regulations – these regulations
• Service Provider – the company “CoolTRONIC.pl sp. z o.o.” based in Rzadza 10E, 05-304 Rzadza with NIP number: 8222390709 or a natural person “Paweł Potacki” residing in Rzadza 10E, 05-304 Rzadza
• Website – a collection of websites operating at the address cooltronic.pl together with any subdomains *.cooltronic.pl
• User – any natural person gaining access to the Website and using free Services provided through the Website by the Service Provider.
• Service Recipient – a User who has independently registered on the Website and has a User account.
• Communication by Electronic Means – Communication via e-mail – e-mail.

Ii. General

• The Regulations define the rules of functioning and use of the Website and define the scope of rights and obligations of Users and the Service Provider related to the use of the Website.
• The subject of the Service Provider’s services is to provide free tools in the form of the Website, enabling Users to access content in the form of entries/articles or web applications and forms enabling, among others:
  • Commenting on posts
  • rating posts,
  • generating documents,
  • performing automatic analyses
• All possible articles and information containing features of tips or advice published on the Website are only a general set of information and are not addressed to individual Users. The Service Provider is not responsible for their use by Users.

Iii. Terms of participation, rules for using the Website Services, and registration rules

• The participation of each User on the Website is voluntary.
• To use the Website, Users are obliged to read the Regulations and must accept its provisions in full.
• To use the Website, Users are obliged to read the Privacy Policy and must accept its provisions in full.
• To use the Website, Users are obliged to read the Data Processing Rules.
• Users may not use any information regarding personal data for marketing purposes.
• Users can use the Website without the need to register.
• Users must have an account to use additional, free, or paid services provided on the Website.
• Registration on the Website is voluntary.
• Registration on the Website is free of charge.
• Registration on the Website allows you to order and use paid Services.
• Having an account on the Website by Users allows you to use services intended only for registered Users, and to purchase Paid Services.
• Paid services may only be purchased by way of payment in advance. The Service Provider does not provide any paid Services without paying for them in advance, except in situations in which for a specified period these Services will be made available free of charge – a trial period. At the end of the trial period, the provision of paid Services is terminated, unless the User decides to pay a fee for their extension.
• Each action of the User, which will result in the obligation to pay to the Service Provider, is appropriately and visibly marked on the Website.
• Users registering on the Website agree to the processing of their data by the Service Recipient to the extent that they were entered into the Website during the registration process and their subsequent changes or deletion.
• Each User may have only one account on the Website.
• Technical requirements to use the services of the Website:
  • having an individual e-mail account,
  • any web browser that displays web pages by the W3C Consortium and supports websites written in HTML5,
  • Internet connection,
  • PC class computer,
  • JavaScript enabled
• It is forbidden for Users registered on the Website to share the login and password to the selected account with third parties.
• The Service Provider has no right to request from the Customer a password to the selected account.
• The Service Provider may suspend or delete the accounts of the Service Recipients, thus preventing or limiting access to individual or all services and resources of the Website, if the Customer does not use the Paid Services after the trial period has expired.
• The Service Provider may suspend or delete the accounts of the Service Recipients, preventing or limiting access to individual or all services and resources of the Website, if the Service Recipient violates the Regulations, generally applicable laws, principles of social coexistence, or acts to the detriment of other Customers, the legitimate interest of the Service Provider and third parties.
• The Service Provider will always inform about the payment of a given service, the price, and the conditions of its provision on the Website inappropriate places due to the placement of a given service on the Website, access to it, or a place where it is possible to order or launch it.
• All services of the Website may be changed as to their content and scope, added or subtracted, as well as temporarily suspended or access to them may be limited, at the free discretion of the Service Provider, without the possibility of objecting in this respect by the Customers.
• In the event of changes in the provision of paid services, these changes may not reduce the current functionality of the Website, unless, during the change, no User uses paid services.
• The Service Provider shall not return funds paid as fees for using the Website’s services if the grounds for requesting a refund do not result from the sole fault of the Service Provider or entities cooperating with it, or do not result from the guaranteed period of the possibility of resigning from the Services.
• The Service Provider reserves the right to apply for permanent or temporary discounts or promotions in terms of payments or fee rates for individual or all services of the Website.

Iv. Protection of personal data

To provide our services, we collect User data. The scope, purposes, method, and principles of data processing are available on the “GDPR information obligation” and “Privacy Policy” pages. Both documents are an integral part of the Regulations and separately constitute the fulfillment of the information obligation of the GDPR.

We use cookies on the website – both internal and third-party. Information on this subject is available on the page “Cookies Policy.

What data we collect:

• Data collected during registration:
  Username, first and last name, e-mail address
• Data collected during the purchase of Services:
  If the Customer will make a transaction for the purchase of services using electronic payment systems, he will have to provide data regarding his account in a given electronic payment system or data on the credit card he will use during this transaction. These data are provided in the external systems of the respective payment system service providers and the Website does not have access to them, nor does it collect or store them.
• Data collected automatically:
  For the efficient operation of the Website and statistics, we collect data automatically. These data include:
  • IP address
  • Browser type
  • Screen resolution
  • Approximate location
  • Site pages to open
  • Time spent on the appropriate subpage of the site
  • Operating system type
  • Address of the previous page
  • Browser language
  • IP address

The above data is obtained through the Google Analytics script and is anonymous.

V. Complaints

• Complaints related to the operation of paid Website Services, including payment approval and their calculation, should be sent to the address: [email protected]
• The Service Recipient will receive information about the receipt by the Service Provider of a complaint by Electronic Means.
• For a complaint to be considered, it must contain the following information:
  • Username
  • First and last Name
  • The E-mail address provided during registration
  • contact phone number
  • description of the subject of the complaint
  • expected response from the Service Provider
• The Complaint will be considered within 7 working days from the date of receipt by the Customer of the confirmation of acceptance of the Complaint by the Service Provider.
• The complainant will receive by Electronic Means information about the Service Provider’s decision and explanations in the event of rejection of the Complaint.
• Complaints addressed to the Service Provider and regarding services provided by third parties via the Website will be immediately forwarded by the Service Provider to the appropriate third party who is responsible for the implementation of the complaint.
• If the complaint is accepted, the Service Provider reserves the right to interfere with the account settings of the Service Recipients to repair or restore the smooth operation of the account.

Vi. Amendments to the Terms and Conditions

• All provisions of the Regulations may be unilaterally changed by the Service Provider at any time, without giving reasons.
• Information about the change of the Regulations will be sent electronically to the Service Recipients registered on the Website.
• In the event of a change in the Regulations, its provisions shall enter into force immediately after its publication for Users who do not have an Account.
• In the event of a change in the Regulations, its provisions enter into force on the day of the end of the settlement period for Users who have purchased a Paid Service.
• It is treated that each User who continues to use the website after changing the Regulations accepts it in full.
• If the User of paid services does not accept the provisions of the Regulations, he cannot extend the Paid Services and should delete his account from the Website, which he can do in the Website user panel.

Vii. Account deletion

• Each user has the option of deleting the account from the Website on their own.
• Users can do this after logging in to the user panel on the Website.
• Deleting the account results in the deletion of all identification data of the Customer and anonymization of the username and e-mail address.
• The Service Recipient in connection with the deletion of the account does not return any funds for ongoing purchased Services on the Website.

Viii. Form of settlements

• The Service Recipient has the option of paying for the paid services of the Website through electronic payments operated by an external operator – PAYU S.A.
• We issue a VAT invoice on the day of placing the order and making the payment online.
• We issue a VAT invoice only in the form of an electronic document.
• The invoice will be available for download in the Customer’s panel after the payment is credited.
• We do not charge any fees for using the services of the Website without a clear, conscious action of the User.

Ix. Copyright

• The owner of the website and copyright to the website is Paweł Potacki from Mińsk Mazowiecki or company CoolTRONIC.pl based in village Rządza.
• Part of the data posted on the Website is protected by copyrights belonging to companies, institutions, and third parties, not related in any way to the Service Provider, and used based on obtained licenses or based on a free license.
• Under the Act of 4 February 1994 on Copyright, it is forbidden to use, reproduce in any form, and store in search systems, excluding Google, Bing, Yahoo, and NetSpring search engines, any articles, descriptions, photos, and any other content and graphics on the website without the written consent or consent provided using Electronic Communication of their legal owner.
• According to the Act of 4 February 1994 on copyright, simple press releases, understood as the information itself, without commentary and assessment of their author, are not protected. The author understands this as the possibility of using information from texts posted on the website, but not copying all or part of the articles.

X. Final provisions

• The Service Provider is not responsible in any way, as soon as the applicable law allows, for the content provided and published on the Website by Users, for their truthfulness, reliability, and authenticity.
• The Service Provider shall make every effort to ensure that the Website services are offered continuously. However, it does not bear any responsibility for interference caused by force majeure or unauthorized interference of Users and third parties.
• The Service Provider reserves the right to temporarily, completely, or partially disable the Website to improve it, add services, or carry out maintenance, without prior notice to users.
• It is forbidden without the consent of the Service Provider expressed in writing: copying, reproduction, use in whole or in fragments of the content of the Website, except in cases of fair use resulting from the Act on Copyright and Related Rights (Dz.U. 1994 No. 24 item. 83).
• The Service Provider reserves the right to assign in part or in whole all its rights and obligations related to the Website, without the consent and the possibility of expressing any objections by the Service Recipients or Users.
• The Service Provider reserves the right to change these Regulations. All registered Customers with an account will be informed about the change of the Regulations electronically within 7 days of its change.
• The current and previous Regulations of the Website can be found on this subpage under the Current Regulations.